Talisman's
business philosophy is to continue the tradition of the Madini family,
which is firmly rooted in the spiritual tradition of Islamic perfumery.
As such, we intend to preserve the art of perfumery and return it to its
original intended purpose. We do not make any specific claims as to the
spiritual or health benefits of the fragrances, due to the complexity
of these areas of human life. Yet they are intended to be of benefit if
used in an informed way and with the proper attitude. Along with supplying
these essences, we also work to educate and engage our customers in the
tradition they are part of.
Returns:
We would be happy to exchange any fragrance you are not completely satisfied
with (excluding international orders). It is our intention to help you
find the essences that are right for you. Please note, samples cannot
be returned or exchanged.
Shipping:
Please allow 1-2 weeks for delivery. All
domestic orders are shipped US Priority mail with confirmation. International
orders are shipped USPS First Class International Mail.
Backorders:
You will be notified if any of the oils you ordered are currently out
of stock. We issue credit for prepaid items (check, Money order etc..).
Please reorder out-of-stock items at a future date.
Privacy:
All payment/billing information is deleted from our server after processing.
We use the latest 128 bit encrypting technology to protect from unauthorized
access. We never share any information about our customers email, telephone
number, or address. Our customers records are kept private!
TELEPHONE ORDERS:
1-800-850-8101
INTERNATIONAL 1-206-328-5133
9AM - 5PM Mountain Time, Monday - Friday